The user persona roster

Portfolio manager

Key competencies

• Enterprise-wide view of the business, Applications, processes and capabilities
• Capability Assessment
• Value Stream Assessment
• Enables technologies and governance in support of capabilities and objectives

Daily use cases

• Assess current business capabilities and manage essential transformations to continually increase alignment with business goals.
• Define the strategic, core, and support processes of functional and organizational entities.

App owner

Key competencies

• Product-wide view of the business, processes and capabilities
• Application Management and Governance
• Aligns strategic goals and objectives with product, services and resources
• Create Product Offerings, Deliver Product and Coordinates ongoing activities

Daily use cases

• Management & Tracking of Application lifecycle activities
• Roadmap Tracking
• Application Risks Management

Enterprise architect

Key competencies

• Master of EA Frameworks (i.e. TOGAF,, Zachman Framework)
• Uncovers operational gaps
• Analyzes information through data models and architecture diagrams
• Communicates the value of new IT strategies and keeps stakeholders informed of ongoing initiatives

Daily use cases

• Streamline the application landscape for optimal performance. Decommission redundancies and reduce costs
• Understand where data interdependencies live across the IT landscape. identify and avoid tech risks.

Application architect

Key competencies

• Defines a best-fit solution for existing problem. Design Application / Solution architecture
• Ability to apply architectural principles to business solutions
• Ensure technological risks are accounted for and solutions meet necessary requirements

Daily use cases

• Application Architecture Design
• Participate in Architecture reviews and assessments
• Communicate how applications support business capabilities in terms of functional fit, technical fit, and risk.

Technical architect

Key competencies

• Expertise in infrastructure technologies & security principles like OWASP, CIS etc.
• Deployment architecture and Security Approvals
• Provides recommendations to address potential threats
• Implements technical processes to roll out solutions

Daily use cases

• Deployment Planning
• Deployment Architecture design
• Security Assessments
• Deployment Assessments

DevOps Engineer

Key competencies

• High level of in-depth expertise in infrastructure technologies for Build and Deploy
• Translate the design concept to IT operations
• Delivers fully functional products in a timely manner for the end user
• Drift Analysis

Daily use cases

• Build, Test, Deploy
• Upgrades, Patching and Production Operations and Changes